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We dont point to friends and family Facebook reviews.
Instead, we use Google as we want to be absolutely transparent.
This allows you to see exactly the kind of service we offer.
Reviews are so important to us, we take pride in our excellent rating!
After the chimney sweep, you will be invited to leave a review
Or, if you would like to leave us a review now, it would be much appreciated
We can replace all firebricks, door seals, glass seals, glass and flue seals.
Our van can carry the most of them, if we dont have it with us, we can order it.
We can also replace inspection covers and seals, or if need be cut one into your existing pipe to enable us to sweep the flue.
Glass needs to be pre ordered as we do not carry this on the van.
It’s the same trade from the Victorian era, but things have improved a little.
We still clean the same chimneys, and in larger homes, we even use the same access points.
But now we can reach them with flexible rods and cameras so there’s no need to climb chimneys anymore.
It’s an ancient trade, and we know it inside and out.
If you’re looking for an experienced company, you’ve come to the right place.
We now utlitlise modern techonley to assist us!
Our dust sheets are professionally cleaned and sanitised.
When we lay our sheets on your carpets, they are exceptionally clean.
One of the reasons people choose us is because we go the extra mile!
Our sheets are laid from your door to the chimney and then protected with heavy-duty plastic coverings, we even supply our own doormat!
When we arrive, we take off our boots, lay the sheets, prepare the chimney, and are ready to work in under seven minutes.
There’s no mess, no soot—nothing at all.
This substance is known as glazed creosote, and it’s highly flammable.
It can form rapidly inside your chimney and may cause dangerous chimney fires if not removed.
Glazed creosote is not only extremely flammable but also highly toxic. If you notice this buildup, please contact us immediately.
Whenever possible, use a flashlight to inspect your chimney. If the buildup appears shiny and has a hardened, glass-like surface similar to the example shown, it’s likely glazed creosote.
We use the Defend Air 500 to ensure the highest air quality during our work.
Its powerful HEPA and activated carbon filters capture fine particles like dust, soot, and odors and it benifits from a tripple stage filter system.
Whether we’re removing nests or working in environments where air quality is crucial, it runs in the background, keeping the air clean and safe.
While our vacuums do the heavy lifting, the Defend Air 500 acts as our silent, invisible guardian, ensuring cleaner air with every job.
When you book with us, we won’t keep you waiting.
The morning of your booking, we will text you to remind you of the appointment.
We will then send you a live map of our journey, after we have left our last job.
It is created "on the fly" so it will stop after we have attended.
Having access to our live map, allows you to prepare for our arrival a little easier.
Kielder Chimney Sweeps cover all of rural Northumberland.
We know our stuff, as ex-gas emergency service engineers, we have
Diplomas, A-levels, and NVQs!
We have installed hundreds of fires, boilers, liners, cookers, and full gas pipes
across the North East of England and Southern Scotland.
Finishing top of the class at Newcastle College as their first ever
(Corgi Registered Gas Installer) just further demonstrates our competence.
You can feel confident we can get the job done to a high standard.
All of our employees are fully CRB checked and vetted by Northumbria Police
with no criminal record and we take care of your home as if it is our own.
We have the specialist equipment needed to thoroughly inspect chimneys for blockages.
These blockages can cause a weak draw, or even a complete loss of airflow.
That’s why chimney CCTV inspections are vital and why we use them daily.
CCTV can reveal stubborn creosote build-ups or partial nests that still allow some airflow but pose serious risks.
While it may be tempting to sweep your own chimney or hire a local handyman with a brush, these hidden dangers will almost certainly be missed.
As the saying goes, you really do get what you pay for.
✓ Heavy duty dust sheets laid
✓ Pre camera check of flue
✓ Clean of chimney
✓ Visual confirmation of brush outside
✓ Ash and soot cleared and bagged.
✓ Post camera check of flue
✓ Smoke draw test of flue
✓ Job sheet issued with certificate.
✓ Pre camera inspection
✓ Gentle removal of blockages
✓ Our unique no mess extraction method.
✓ Removal of all soot/twigs/creosote
✓ Full chimney sweep
✓ Post Camera inspection
✓ Smoke draw test of flue
✓ Job sheet issued with certificate.
✓ Full access to inside of the flue
✓ Easy to spot blockages
✓ Easy to remove live birds carefully
✓ Allows focus on creosote hard spots
✓ Visual confirmation of clear flues
✓ Possible to spot potential chimney fires
✓ Great to check for liner integrity
✓ Easy to verify for active birds nesting
Ready to serve 25,500 customers across rual Northumberland.
Although we do not cover Haltwhistle, we may be able to fit you in, if we are sweeping in Bardon Mill or nearby.
We can also cover postcodes outside our area for additional costs, unless you have a neighbour block booking, such as a group banding together.
Click below to see the postcodes and full area list we cover
We accept all major debit and credit cards.
If you wish to pay by bank transfer, we can accommodate that as well.
Our mobile credit card terminal makes the process quick and easy.
Unfortunately, we can no longer accept cheques, as our bank is fully digital.
We issue custom aperwork designed for the job.
It includes what we did, and is focused around making suree your chimney is clear.
► Selling or renting your property
► Verified to use for home insurance
► Proof of regular sweeping
We provide a job sheet and custom informative leaflets
This is just another reason why our customers choose Kielder Chimney Sweeps.
We don't just offer a chimney sweep...
Our goal is to provide a professional chimney sweep while working in an spotless environment.
Not only do we cover your carpets and hearth, we also cover the appliance with plastic sheeting! This prevents any soot entering your room.
From start to finish, we work hard to maintain these high standards within your home at all times.
✕ Smokey flue
✕ Poor draw
✕ Previous problems with power sweeping
✓ Rectified the narrowing
✓ Flue now has full draw
✓ Hard manual brush with CCTV
✕ No draw at all
✕ Flue suspected in very poor condition
✕ Smoke coming back into the room
✓ Checked flue with CCTV
✓ Removed a massive creosote blockage
✓ Swept the delicate flue (specialist head)
✕ Smell of soot
✕ Poor draw
✕ Stove difficult to light
✓ Checked flue with CCTV
✓ Power cleaned flue
✓ Performed a smoke draw test
✕ Room filling with smoke
✕ Constant soot falls
✕ Suspected blockage
✓ Checked flue with CCTV (no blockage)
✓ Power cleaned flue (Heavy head)
✓ Performed a smoke draw test
✕ Constant soot falls
✕ (Unlined) stove smoking back into room
✕ Sparks coming from chimney
✓ Power cleaned flue
✓ Performed a smoke draw test
✓ Checked flue with CCTV (no blockage)
✕ Smell of soot (off and on)
✕ Fire goes out after lighting
✕ Neighbors reported sparks
✓ Power cleaned flue (heavy brush)
✓ Cleaned inside the cowl (fully blocked)
✓ Checked flue with CCTV
Our heavy-duty cotton dust sheets are immaculately clean.
We also lay plastic sheets on top for added protection.
We lay our sheets from the front door all the way to the working area to keep our feet on our sheets and not on your floor.
Click below to see exactly what we do to keep your flooring 100% clean!
